At Rowntree Equine Therapy CIC, we are committed to operating responsibly, transparently, and in the best interests of the individuals, families, communities, and organisations we work with. Our policies help ensure that we maintain high standards across all our activities.
Privacy Policy
We take the privacy and security of personal information seriously. Any personal data collected through our website, programmes, events, enquiries, or services is handled in accordance with applicable data protection legislation.
We only collect information that is necessary for our operations and do not sell or share personal data with third parties unless required by law or with your consent. We are committed to keeping your information secure and using it responsibly.
Safeguarding Policy
The safety and wellbeing of children, young people, and vulnerable adults is a priority for Rowntree Equine Therapy CIC.
We are committed to providing safe, inclusive, and supportive environments across all our activities. Our safeguarding procedures are designed to protect participants from harm and ensure that any concerns are reported, managed, and addressed appropriately.
All staff, volunteers, and partners involved in our programmes are expected to uphold our safeguarding standards and contribute to a culture of safety and respect.
Complaints Policy
We value feedback and are committed to delivering high-quality services and programmes.
If you are dissatisfied with any aspect of our work, we encourage you to raise your concerns with us. All complaints are treated seriously, investigated fairly, and handled in a timely and confidential manner.
We view complaints as an opportunity to improve our services and strengthen the support we provide to our communities.
Further Information
Copies of our full Privacy Policy, Safeguarding Policy, and Complaints Policy are available by clicking on the links below. If you have any questions regarding our policies or would like additional information, please contact our team at info@rowntreecic.org